How I work
Understand the business. Hear the people. Build the system. Make it work.
That sequence has shaped the way I have approached employee relations, HR technology, policy, training, benefits and organisational growth across my roles.
Senior HR Business Partner · Pune
ANUJ
BALCHANDANI
I work at the intersection of people, business and systems, building practical HR structures that can scale with the organisation.
BUSINESS PARTNERINGEMPLOYEE RELATIONSHRMSPOLICYPERFORMANCECHANGEEMPLOYEE EXPERIENCEBUSINESS PARTNERINGEMPLOYEE RELATIONSHRMSPOLICYPERFORMANCECHANGEEMPLOYEE EXPERIENCE
01 / How I Work
How I approach HR problems.
02 / Scale
Experience, shown in numbers.
8+YEARS IN HRCareer progression from HR Generalist to Senior HR Business Partner
400Employees supported at scale
3CAREER AWARDSRecognition across Insights Success and Flexisales
4HRMS PLATFORMSKeka · GreyTHR · Whatmate · Spine
03 / Problems Solved
PROBLEMS I SOLVED
Real business problems. Practical HR interventions. Results that matter.
01
HR Technology
Problem
As employee volumes grew, manual processes were limiting visibility and control across attendance, leave, payroll support and employee records.
Action
Compared four HRMS vendors, recommended Keka, secured leadership approval, negotiated commercials down by about 30 percent and led an eight month journey from evaluation through configuration, testing, employee demos, training and rollout.
Impact
Rolled out Core HR, Payroll, Leave, Attendance, Assets, Employee Self Service and Employee Experience across the organisation, replacing fragmented manual workflows with one system for core HR processes.
02
Employee Voice
Problem
Leadership needed a dependable way to understand employee concerns early and identify recurring issues across teams.
Action
Introduced HR Connect and Employee Pulse sessions to create a consistent channel for employees to share concerns, feedback and workplace observations with HR.
Impact
Created a repeatable channel for recurring concerns to surface earlier, giving HR clearer themes to act on and feeding those themes into process and policy changes.
03
Employee Benefits
Problem
The existing medical insurance offered limited coverage and no longer reflected the protection employees and their families required.
Action
Moved to a top tier insurance provider, increased medical coverage from ₹1 lakh to ₹3 lakh, extended coverage to spouse and children and introduced maternity benefits, while keeping the additional cost impact to the business minimal.
Impact
Significantly strengthened employee and family protection without a proportionate increase in organisational cost, delivering greater value from the company’s benefits investment.
04
Capability Building
Problem
Performance consistency across a large employee population required a focused capability intervention that could be implemented at scale.
Action
Partnered with Operations to identify the requirement and implement mandatory training focused on improving employee capability and performance.
Impact
The intervention improved productivity and proved effective enough to be replicated beyond the initial location across multiple states.
04 / HRMS Journey
Four systems. One learning curve.
My HRMS experience developed across different organisations, different maturity levels and different business problems.
01 / GreyTHR
Moving HR from manual to structured.
Insights Success
At Insights Success, key HR processes were still heavily manual while the organisation was growing. I identified GreyTHR and implemented it across Payroll, Leave and Attendance to create a more structured HR foundation as the workforce expanded.
Starting point
Manual HR processes needed more consistency and structure.
My contribution
Identified and implemented GreyTHR across Payroll, Leave and Attendance.
What changed
Core HR processes moved into a more structured system environment during organisational growth.
02 / Whatmate
Implementing HR technology while supporting a large account.
Hinduja Global Solutions · Fiserv
At HGS, I supported the Whatmate rollout for a single 400 employee Fiserv account in Maharashtra while continuing day to day HRBP responsibilities. My scope later expanded to Gujarat and Madhya Pradesh, adding experience of HR technology in a distributed, multi state environment.
Starting point
A large employee population needed HR technology support while business operations continued.
My contribution
Maharashtra rollout delivered alongside day to day HRBP responsibilities for a single 400 employee Fiserv account.
What I learned
Implementation has to coexist with live HR operations. The system cannot become an excuse for service disruption.
03 / Spine
Learning what the organisation needed from the next system.
Flexisales Marketing
At Flexisales, Spine was part of the HRMS journey before Keka. That experience helped clarify what the organisation needed from the next platform. The decision to move was not about changing software for the sake of change. It was about finding a system that could support a broader and more connected HR operating model.
Starting point
Spine was already in use, but the organisation's requirements had evolved.
What it revealed
The next HRMS needed stronger alignment with the wider employee lifecycle and operating model.
Why it mattered
Experience with the existing system made the next vendor evaluation more informed and practical.
04 / Keka
Turning an HRMS decision into an organisation wide transformation.
Flexisales Marketing
The move to Keka became the most comprehensive HRMS implementation I have worked on so far. I recommended the platform, built the business case with leadership, compared four vendors, negotiated commercials down by about 30 percent and led the eight month journey from the first demo through configuration, testing, documentation, employee demos, training and organisation wide rollout.
Business case
Four vendors were compared before Keka was selected.
Commercial outcome
Keka commercials were negotiated down by 30 percent while retaining the required scope.
Implementation scope
Core HR, Payroll, Leave, Attendance, Assets, Employee Self Service and Employee Experience.
HR THAT
CREATES VALUE.
For the business. For managers. For employees. The work I value most is practical, scalable and visible in day to day operations.
05 / Career
From HR foundations to business partnering at scale.
Apr 2022 to Present
Senior HR Business Partner · Flexisales Marketing
Supporting an organisation wide workforce of about 400 employees and partnering with business leaders across employee relations, performance, grievances and HR processes.
- Keka HRMS recommendation and eight month journey from evaluation to rollout
- Employee Pulse and HR Connect
- Policy governance and documentation improvement
- Performance Management and capability interventions
- Benefits and vendor management
Jan 2020 to Apr 2022
Assistant Manager, HRBP · Hinduja Global Solutions
Handled HRBP responsibilities for a single 400 employee Fiserv account in Maharashtra, with additional support across Gujarat and Madhya Pradesh.
- Whatmate HRMS Maharashtra rollout
- Multi state training programme
- Performance Management and capability interventions
- Employee connects, recruitment agency and BGV coordination
Mar 2019 to Dec 2019
HR Business Partner · Return on Web
Built foundational HR practices and supported the organisation's Digital Marketing School.
- HR policies and employee documentation
- Provident Fund implementation
- Structured day to day people practices
Aug 2017 to Mar 2019
HR Generalist · Insights Success
Built policies and documentation, implemented GreyTHR and ran one on one and skip level employee meetings as the night shift workforce grew from about 15 to 95.
- Night shift workforce scaled from ~15 to 95
- GreyTHR implementation
- One on one and skip level employee meetings
- Performance Award
06 / Honors
Recognition across different chapters.
01
Performance Award
Insights Success
Insights Success
02
2 Excellence Awards
Flexisales Marketing
Flexisales Marketing
07 / Field Notes
Thinking, writing and ideas worth sharing.
Short, practical notes on HR, work, business and the systems behind better workplaces.
Pune · Senior HR Business Partner